We stand behind the quality of VisiFlora with a straightforward 60-day money-back guarantee. If you are not completely satisfied with your purchase for any reason, you may request a full refund within 60 days of your original order date.
To initiate a return, please contact our customer support team at support@YOURDOMAIN.com within 60 days of your purchase date. Our team will provide you with return instructions and a return authorization. Return the product — even if the bottles are empty — to the address provided by our support team. Once we receive your return, your refund will be processed within 5–10 business days. Refunds will be issued to the original payment method used at the time of purchase.
Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to a product defect or shipping error on our part.
If you receive a damaged or defective product, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund, including shipping costs, at no additional charge to you.
For any questions about our refund policy or to initiate a return, contact us at support@YOURDOMAIN.com.
Last updated: February 2026